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Auto Attendant Problem

SKasper1975
Level 1
Level 1

‎02-08-2010 11:56 PM - edited ‎03-21-2019 02:08 AM

Hello,
I installed on a UC520 an Auto Attendant, which so far works well.
Dial the announcement comes that we have to press 1 if you want to speak with a staff and key 2, when I leave a message on the mailbox will.

Now I have the following problem:
If no key is pressed, the announcement comes 3 times and then the call is disconnected. Is it possible to configure an emergency exit, one passes to a point when he expresses no key?

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Steven DiStefano
VIP Alumni
VIP Alumni

‎02-09-2010 02:49 AM

The default scripts that come with CCA work as you noticed.

But what you are looking for is possible:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/administrator/voicemail/5AAttnd.html#wp101153

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SKasper1975
Level 1
Level 1

‎03-01-2010 01:50 AM

Thanks for help.

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