Cisco CTIOS Cannot log in - timeout error

Unanswered Question
Feb 8th, 2010


We have about around 15 phones that we cannot logon to through Cisco CTIOS. We are getting a timeout error. I am also seeing errors in the log that says "ERROR - No AgentInstrument provided in SYS_INSTRUMENT_OUT_OF/BACK

_IN_SERVICE and a connection reset by peer error. Can anyone help me?


I have this problem too.
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Adventity BPO Sat, 02/13/2010 - 11:47

The issue got resolved after restarting the  call manager services as well as all the ICM services.

Hope it might help somebody in the future...


islam.irshaid Sun, 02/14/2010 - 00:45

Also you can remove them and add them again to the Jtapi user ...

Hope this help


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