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Cisco CTIOS Cannot log in - timeout error

Adventity BPO
Level 1
Level 1

‎02-08-2010 11:56 PM - edited ‎03-18-2019 11:03 AM

Hi,

We have about around 15 phones that we cannot logon to through Cisco CTIOS. We are getting a timeout error. I am also seeing errors in the log that says "ERROR - No AgentInstrument provided in SYS_INSTRUMENT_OUT_OF/BACK

_IN_SERVICE and a connection reset by peer error. Can anyone help me?

Thanks

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2 Replies 2

Adventity BPO
Level 1
Level 1

‎02-13-2010 11:47 AM

The issue got resolved after restarting the  call manager services as well as all the ICM services.

Hope it might help somebody in the future...

Goodluck

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islam.irshaid
Level 1
Level 1
In response to Adventity BPO

‎02-14-2010 12:45 AM

Also you can remove them and add them again to the Jtapi user ...

Hope this help

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