acns on oe512

Answered Question
Feb 9th, 2010

I tried to install the different version of ACNS, but the installation ended with the following message:

Image does not support box model 'OE512'

See the following:

NO-HOSTNAME#copy cdrom install / ACNS-5.5.13.7-K9.bin
Reading image file ( may take 30 seconds ) ...
Note: software download staging area is incomplete; not backing it up.
The incomplete staging area is probably due to an aborted install
from some time earlier.  Please continue installing your new image,
but note that the restore rollback command will not be able to restore
the image prior to the one you are now installing (i.e. it cannot restore
the current running image).
Image does not support box model 'OE512'
Possibly this device is not allowed to run the destination software.
Installation failed, rc=9984

How can I install ACNS on WAE-512?? There is the output from the show flash:

NO-HOSTNAME#sho flash
Your software installation appears to be incomplete.
(could not access /sw/UP-TO-DATE or /swstore/manifest)
Please run 'copy ftp/cdrom install' to install a new image.
System image on flash:
Version: 5.5.17.1

System flash directory:
System image: 105 sectors
Bootloader, rescue image, and other reserved areas: 30 sectors
256 sectors total, 121 sectors free.

Can you help me?? Thank you

Roman

I have this problem too.
0 votes
Correct Answer by rvavale about 6 years 9 months ago


Hi Roman,

WAE 512 supports ACNS.

WAE 512 product compatibility,
http://www.cisco.com/en/US/prod/collateral/contnetw/ps5680/ps6474/prod_bulletin0900aecd80483a40.html


I will request you to run Recovery procedure on WAE 512 if that helps. This link explains on recovery procedure,
http://www.cisco.com/en/US/docs/app_ntwk_services/waas/acns/maintenance/v5x/upgrade/guide/6695bkup.html#wp1041332


Hope this helps,

Best Regards,
Rahul

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Correct Answer
rvavale Wed, 02/10/2010 - 02:14


Hi Roman,

WAE 512 supports ACNS.

WAE 512 product compatibility,
http://www.cisco.com/en/US/prod/collateral/contnetw/ps5680/ps6474/prod_bulletin0900aecd80483a40.html


I will request you to run Recovery procedure on WAE 512 if that helps. This link explains on recovery procedure,
http://www.cisco.com/en/US/docs/app_ntwk_services/waas/acns/maintenance/v5x/upgrade/guide/6695bkup.html#wp1041332


Hope this helps,

Best Regards,
Rahul

faraidalu Sat, 10/02/2010 - 09:12

Hi Guys,

I am a CCNA doing a collection of Cisco equipment to build my own home lab, now i am in the edge of writing my CCNP though i failed one exam.

I have a Content Engine 507 and i am looking for the software, i htink it takes ACNS ver 4.1 and below, please help, i can't download it from cisco because it requires a superior username and password.

Thanks in advance..

(future CCIE - Mdutywa Farai

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