Hi Joe,

Thanks for your prompt response. By the way, what is a casuser? Is he also one of the user that can be found on the Local User Setup on Common Services? The scenario here is that, I am not the one who installed the Ciscoworks LMS 3.0 on the client side, so I am not aware on how they did the installation procedure for the application. I remember assigning casuser password during installation on our other clients that has LMS 3.0.

Will the write access on the backup directory for the casuser be done by the Solaris root administrator?

Thanks for your help.

Casuser is the sandbox user which owns the files LMS installs (as well as the account under which most LMS processes run).  Since the Apache and Tomcat processes run as casuser, that user must be able to write to the backup directory.  The write access needs to be granted by the Solaris admin (i.e. one with root access).

Thanks again Joe. I will relay this to the client that administer the Solaris server.

I am not familiar on how to go about giving write access on Solaris. Appreciate it if you can teach me how. Will the client see a user named "casuser"  when he does this?

The command will be something like:

chown casuser BACKUP_DIR

Where BACKUP_DIR is the name of the backup directory.

Thanks again Joe. Will update you once the client set up a schedule for the activity.

Hi Joe,

Will the "chown casuser BACKUP_DIRECTORY" command give write access to casuser on the backup directory?

Hi Joe,

It worked. Thanks!