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Can we disable the beeping when users are on hold

Audy Bautista
Level 1
Level 1

UC560, client would like to disable the beeping that users on the other side hear when they are put on hold.  Is there a way?  Thanks.

2 Replies 2

Steven Smith
Level 7
Level 7

You could make a blank audio file for users to hear.  Otherwise, they will hear the beeps.

The file should be about 30 seconds of blank audio.

It worked, thank you.