Discovering the pvc2300

Answered Question
Feb 9th, 2010
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Hi all,


Is there another document that will help me settup the pvc2300. My current doc is smart_setup-guide_survellance, It says that I should be able to plug in and have discovered and given an ip address dhcp. This isn't working for me. I've reset it a couple times. It worked a while ago for me back when I was on 7.1.3. Now I'm at 8.0.0 on a UC540. Any tips on what I can do here?


Thanks

Stephanie

Correct Answer by Marcos Hernandez about 7 years 1 month ago

I meant Desktop. Not Access. Sorry. Did you try the factory reset? Could it be the camera went bad?

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Marcos Hernandez Tue, 02/09/2010 - 09:28
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Stephanie,


What version of the PVC firmware are you using? Can you see if the camera got an IP from the DHCP server ("show ip dhcp binding")


Marcos

SHeidemann Tue, 02/09/2010 - 09:41
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Hi Marcos,


No it is not recieving an ip address, so I'm not really sure how to access it to get it to the latest firmware.


Stephanie

Marcos Hernandez Tue, 02/09/2010 - 09:44
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Try changing the smartport role of the switchport to "access". Also, try to factory reset the camera.

SHeidemann Tue, 02/09/2010 - 09:50
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My options for Roles are Desktop, IP Phone+Desktop, Switch, Router, Access Point, and none. I tried Access Point, and reset it, still no dhcp bind.


Stephanie

Correct Answer
Marcos Hernandez Tue, 02/09/2010 - 09:51
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I meant Desktop. Not Access. Sorry. Did you try the factory reset? Could it be the camera went bad?

SHeidemann Tue, 02/09/2010 - 10:01
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Nope that did it, I have an ip address now...and I can access the web interface. I thought I had tried that but I think I changed it to the data vlan. Switching it to desktop and keeping it at voice vlan gave me both a voice and data ip address.


Thank you Marcos


Stephanie

Marcos Hernandez Tue, 02/09/2010 - 10:04
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Hmm, I do not understand what you mean by "keeping it at voice vlan"?

SHeidemann Tue, 02/09/2010 - 10:24
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When you select modify smartport settings you choose the device type and you select the access vlan either voice or default, if I had any others configured I'm sure they would be an option from the drop down menu as well.


Stephanie

Marcos Hernandez Tue, 02/09/2010 - 11:03
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So you selected Voice as your access VLAN and that made it work? What IP did the camera grab?

SHeidemann Tue, 02/09/2010 - 11:10
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It recieved 10.1.1.17 and 192.168.10.11. I could not access the web interface with the 192 address but I can via the 10.1.1.17. I started to follow the directions of the doc and changed it's IP to 10.1.1.9 static, now I have to use that address to get to the gui, but funny thing is my dhcp bindings are still showing the 2 mentioned addresses not the static configured. I hope I'm doing this right by following this guide. Maybe there is another one I should be following because I did just update it and it seems the directions might be a bit different as they are not exact to my options in the gui. Do you know of a recommended guide to begin configuration? I am shooting for video via the SPA525g, should I just recieve conectivity and begin with that guide.


Thanks for the advice

Stephanie

SHeidemann Tue, 02/09/2010 - 12:36
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Never mind, the camera ie is pretty intuitive, and your instructions per par!


Thank You,

That was fun!

Stephanie

SHeidemann Tue, 02/09/2010 - 09:43
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Should the smartport setting be phone+Desktop, accessing the voice vlan?


Stephanie

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