02-09-2010 12:01 PM - edited 03-18-2019 11:04 AM
I'm having an issue with recording a voice greeting with a system call handler i'm setting up. I'm trying to use the phone where Cisco Unity calls my phone so I can do the recording over the phone instead of using my computer.
I'm getting an error message. See attachement. Any idea how this can be fixed?
Cisco Unity Connection version: 7.1.3.10000-68
02-09-2010 12:06 PM
check your CSS and make sure the ports can dial your DN
02-10-2010 08:24 AM
I checked the CSS on each voicemail port and it was set correctly.
02-10-2010 08:38 AM
Look at the Unity restriction tables and make sure you can dial the DN.
HTH
java
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www.cisco.com/go/pdihelpdesk
02-10-2010 08:51 AM
ah, well I looked in here I noticed something very weird. Minimum length of dial string* was set to 9. Our internal DN's are set to 5. I set that field to 5 and tried it again and it worked. Thank You
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