Disable MoH on specific phones

Unanswered Question
Feb 9th, 2010

Is this possible? I tried to create a new Device Pool with <None> Media Resource Group List. On the device configuration, all MoH fields are also set to <None>, the device is assigned to the pool I just created above. But I can still hear MoH when I press the hold softkey.

I have this problem too.
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Jaime Valencia Tue, 02/09/2010 - 17:54

MRGL is at device and device pool level, there is a 3rd MRGL which is the default one.

If the MOH server DOES NOT belong into a MRG it will be placed there, and is accesible to ALL devices.

Make sure the MOH server BELONGS to a MRG and the MRGL from the phones DOES NOT have thar MRG where MOH resides.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

ktran-anet Tue, 02/09/2010 - 21:52

Well, the phones belong to a Device Pool which doesn't contain any MRGL. Also, there are no MOH servers assigned to this Device Pool in my configuration. I'm not showing the 3rd MRGL that you have mentioned about under my MRGL configuration? Where is the default MRGL located?

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