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Silent Monitoring Using CUCM7.0 and IP Communicator

hammad.saleem
Level 1
Level 1

Hi,

Is there any way I can silently monitor an extenion that is running on Cisco IP Communicator.?

Regards,

Hammad.

2 Replies 2

htluo
Level 9
Level 9

There are lots of software out there can do that, such as NICE.

Michael

http://htluo.blogspot.com

Pranjol Saikia
Level 4
Level 4

Checkout the link :
https://supportforums.cisco.com/discussion/12590151/continuous-silent-call-monitoring-session#comment-10859796

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