I purchased a SR2016 gigabit switch. it doesn't work. I connected three devices to it - two computers and a router. I tried pinging all of them and am unable to do so. I noticed that both indicator lights (link/act) are SOLID constantly. I tried with just two computers connected (w/out the router) and w/ just the router and one device - the result is the same.
Where to go from here? Am i doing something wrong? I can't take it back to the retailer because i already trashed the packaging.
Is there a way to go about returning it uner warranty to cisco?