IP phone 7942 showing incorrect time

Unanswered Question
Feb 10th, 2010

Communication Manager Express is running in our environment. We have two models of IP phones 7942 and 7911. The existing phones are working properly but when I plug new IP phone 7942 it is showing incorrect time while new IP phone 7911 working fine. As time is critical in voice network and I need to solve this issue kindly help me. I have CME version 7.0.


Regards,

Shahzad

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Rob Huffman Thu, 02/11/2010 - 05:48

Hi Shahzad,


There are some good tips in this doc and the attached thread has excellent
time references from Paul @ Cisco;



Troubleshooting Incorrect Time Stamp on IP Phones in Cisco Unified CME


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/troubleshooting/guide/ts_time.html


From Paul;


https://supportforums.cisco.com/message/1062824#1062824




Hope this helps!
Rob


PS: Keep in mind that the 3rd generation phones like the 7942 act differently

than the older 7911 phones when it comes to deriving the correct time

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