IP phone 7942 showing incorrect time

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Feb 10th, 2010
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Communication Manager Express is running in our environment. We have two models of IP phones 7942 and 7911. The existing phones are working properly but when I plug new IP phone 7942 it is showing incorrect time while new IP phone 7911 working fine. As time is critical in voice network and I need to solve this issue kindly help me. I have CME version 7.0.


Regards,

Shahzad

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Rob Huffman Thu, 02/11/2010 - 05:48
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Hi Shahzad,


There are some good tips in this doc and the attached thread has excellent
time references from Paul @ Cisco;



Troubleshooting Incorrect Time Stamp on IP Phones in Cisco Unified CME


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/troubleshooting/guide/ts_time.html


From Paul;


https://supportforums.cisco.com/message/1062824#1062824




Hope this helps!
Rob


PS: Keep in mind that the 3rd generation phones like the 7942 act differently

than the older 7911 phones when it comes to deriving the correct time

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