We are using CUCM version 184.108.40.2060-16. We have configured a billing server over SFTP. It is working fine but some time we faced the issue of missing records on the billing server for a particular time period. As per our experience, if there is some issue on the billing server (Network issue, FTP / SFTP service down) CUCM does not store these CDR files to send them after the restoration of the billing server.
· Is there any option in configuration so that CUCM can resend the CDR files after the restoration of the billing server or the Network connectivity?
· Does CUCM store these logs so we can read them and manually dump the CDR files to the billing server.
Use the commands:
to view the structure
to retrieve files
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