02-11-2010 08:49 AM
Not all devices are having this issue:
RICS0001:Internal Error,unable to process the collected data from the device.
I have multiple 7600 in my environment and I cannot get some of them to update their inventory and perform software analysis on them.
I have verified the Rtr7600 device package and have attempted changing the OID but am still getting failure. What is weird is that they defaulted to 3560 switches and RME 4.1.1 did not cast them as a Conflict.
Any ideas???
KG
Solved! Go to Solution.
02-11-2010 09:40 PM
This looks like CSCsm97530. As I said, it's fixed in LMS 3.2.
02-11-2010 08:58 AM
You could be running into one of a few known bugs. All are fixed in LMS 3.2. Post the IC_Server.log after reproducing the inventory failure.
02-11-2010 09:16 AM
02-11-2010 09:40 PM
This looks like CSCsm97530. As I said, it's fixed in LMS 3.2.
02-12-2010 12:27 PM
Thank you!
02-11-2010 11:57 AM
OMG! I thought I loaded that file this morning!!!! I am so sorry!!!
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