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CW: Report Export

Rick Meier
Level 1
Level 1

I'm trying to export a "Campus User Tracking" report to a CSV file, after getting the "Exporting Report" window and clicking "OK"

I get a beep and the window disappears. Can't find an exported CSV file anywhere. Is there a export report configuration parameter

that I'm missing? The "PDF" export works and sends a file to my monitor.

3 Replies 3

Joe Clarke
Cisco Employee
Cisco Employee

What version of Campus Manager?  There were some export bugs in earlier versions, but everything should be working in Campus 5.2.  Additionally, make sure your MIME types are properly setup in your browser.  The CSV file type may be associated to a bogus application.  You might try using Firefox or test a different client to rule out a server issue.

Campus Manager 5.0.5

Works on other clients

Installed FireFox on my PC, it works

Upgraded to IE 8 on my PC, still doesn't work

I think for IE you need to configure things in the browser to permit file download and stuff.

If you use a supported browser you get a link on the page where you type your username password.

This link also contains info on how to configure the browsers

Cheers,

Michel