Music on hold sounds like it has static

Unanswered Question
Feb 11th, 2010

So - From what I understand before I came on board our marketing guy made wave files for our on hold music.  These are in a 512k bitrate format and they sound pretty clear for on hold music.  I want to get rid of these and go back to the "canned" cisco on hold music that came with the system and I noticed that these are in a 256k bitrate format.  When I select one of those, the on hold music sounds like it has static in it.  I'm assuming there's a setting somewhere to change this?  Not quite sure where to go from here.

I have this problem too.
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