How do you have Auto Attendant come on after 15 seconds?

Unanswered Question
Feb 11th, 2010

If nobody answers the phone after 7 rings (or 15 seconds), how do you have the Auto Attendant come on?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Steven Smith Thu, 02/11/2010 - 16:04

Call forward no answer to AA.  If the call is going to a hunt group, put the final command in there to go to AA.

David Trad Thu, 02/11/2010 - 17:12

Hi J.J.

As Steven pointed out, it would look like this:

voice hunt-group 1 parallel
final XXX <---------- This would be your AA Pilot number
list 101,102,103,104,110
timeout 10
pilot 500

Assuming you are using a hunt group, if not and you are using DN's then do your time-outs to go to AA, and ephone-hunt groups would be the same with the "final" as well.




This Discussion