How do you have Auto Attendant come on after 15 seconds?

jjunlimited · ‎02-11-2010

If nobody answers the phone after 7 rings (or 15 seconds), how do you have the Auto Attendant come on?

Steven Smith · ‎02-11-2010

Call forward no answer to AA. If the call is going to a hunt group, put the final command in there to go to AA.

David Trad · ‎02-11-2010

Hi J.J.

As Steven pointed out, it would look like this:

voice hunt-group 1 parallel
 final XXX <---------- This would be your AA Pilot number
 list 101,102,103,104,110
 timeout 10
 pilot 500

Assuming you are using a hunt group, if not and you are using DN's then do your time-outs to go to AA, and ephone-hunt groups would be the same with the "final" as well.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *