CUCM 7.1 - Customized Directory

p.holley · ‎02-13-2010

Hi,

In CUCME you can create an XML file and use it for Local Speed Dial. How do I acheive this in CUCM 7.1? I have a customer that wants local Speed dials common to all users in a department. Can I use the same XML files I have for CUCME, How do I get it to appear on the phone?

Thanks

Tommer Catlin · ‎02-16-2010

There is no custom directory in CUCM. You will have to build a custom XML file and point it to a web server that has the directory you want to use. If its common "speed dials" you can simply add this into the corporate directory. I have done this.

Or if they are really speed dials, you can use translations.

Neal haas · ‎03-12-2010

P.Holey have you been able to complete this?

I have setup IIS and included a XML file, but I get a Parse Error.

This is my Directory Title
Give Me A Prompt


    Neal Haas
    123456

What is the correct XML file, or is there anything else that I need?

Aaron Harrison · ‎03-12-2010

Hi Neal

Your XML is a bit to cock - it's valid in XML terms, but not valid in Cisco XML API terms.

A correct directory object would be:

This is my Directory Title
Give Me A Prompt

    Neal Haas
    123456

1) The extra bits I've removed (, ) are different XML objects completely. You can't mix them.

2) You had a lower case P on 'Prompt' - the phones are very sensitive to things like that.

More info:

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/5_1/english/programming/guide/ip5_1ch2.html#wp1033491

Regards

Aaron

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Neal haas · ‎03-12-2010

Thanks, Helped alot. By no means am I an XML expert.

Now I just need to find: pull phone info into .NET

Aaron Harrison · ‎03-12-2010

Hi

I guess you mean phone number info?

And where from?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Neal haas · ‎03-12-2010

Yes phone number (or MAC), when a user goes into a Service, I want to provide the user

information based off of there phone number.

Neal

Bruno Rangel · ‎07-16-2010

this would be the solution for my case?

https://supportforums.cisco.com/message/3137563#3137563

Cheers
Bruno Rangel
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