Extension Mobilty Problem???

Answered Question
Feb 14th, 2010
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I went to setup Extension Mobility at home on my Call Manager 7.0  server however when I pressed the services button the phone keeps  stating Reqesting and never shows me the Extension Tab so I can  log in. I have already added the service on the  User Profile and Phones. I have 7940's and 7960 phones. I  logged into my CUCM 6.0 Server at work and set up Extension Mobility  with no problem. What is really going on here?

Correct Answer by Adrian Saavedra about 7 years 4 months ago

Hi,


Do you use IP address instead of hostname for your Phone URL Parameters?. If not, try changing to IP address. This Phone URL Parameters are under System->Enterprise Parameters.


Hope to help.


Best regards,


-- Adrián.

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Correct Answer
Adrian Saavedra Sun, 02/14/2010 - 12:36
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Hi,


Do you use IP address instead of hostname for your Phone URL Parameters?. If not, try changing to IP address. This Phone URL Parameters are under System->Enterprise Parameters.


Hope to help.


Best regards,


-- Adrián.

Charlie Mayes Sun, 02/14/2010 - 13:44
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Thanks Adrain. That resolved the issue. I completed forgot to change the IP Address under Enterprise Parameters when I changed the IP of the Call Manager.

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