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Extension Mobilty Problem???

Charlie Mayes
Level 1
Level 1


I went to setup Extension Mobility at home on my Call Manager 7.0  server however when I pressed the services button the phone keeps  stating Reqesting and never shows me the Extension Tab so I can  log in. I have already added the service on the  User Profile and Phones. I have 7940's and 7960 phones. I  logged into my CUCM 6.0 Server at work and set up Extension Mobility  with no problem. What is really going on here?

1 Accepted Solution

Accepted Solutions

Adrian Saavedra
Level 7
Level 7

Hi,

Do you use IP address instead of hostname for your Phone URL Parameters?. If not, try changing to IP address. This Phone URL Parameters are under System->Enterprise Parameters.

Hope to help.

Best regards,

-- Adrián.

View solution in original post

2 Replies 2

Adrian Saavedra
Level 7
Level 7

Hi,

Do you use IP address instead of hostname for your Phone URL Parameters?. If not, try changing to IP address. This Phone URL Parameters are under System->Enterprise Parameters.

Hope to help.

Best regards,

-- Adrián.

Thanks Adrain. That resolved the issue. I completed forgot to change the IP Address under Enterprise Parameters when I changed the IP of the Call Manager.

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