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How to Setup a Second Auto Attendant for Inbound calls in CCA

Is there a simple way to set up a second AA in CCA?

My customer has a second division that has a separate published number.  They want a separate AA for the callers to access when the number is called.

They have a main inbound number that hits the AA, but want another AA for calls to the the other number.

Thank you.

1 Accepted Solution

Accepted Solutions

aapexisinc
Level 1
Level 1

I've done this exact setup on a UC520.  It's relatively easy to do using CUE's web interface, not CCA.

View solution in original post

2 Replies 2

aapexisinc
Level 1
Level 1

I've done this exact setup on a UC520.  It's relatively easy to do using CUE's web interface, not CCA.

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