We have several unknown devices in the DCR. I know the correct package is installed because we have an identical device which has been identified correctly i.e "Cisco 3750 stack".
The SNMP credentials are correct as I am able to do an snmpwalk -v 2c "password" "ip address" correctly from the LMS server and it browses the Mib.
Not sure why it would works for one device and not the other. The devices are imported from ACS. We are running LMS 3.1 with CS 3.1.1 and RME 4.1.1. Could DNS be an issue as not sure how dependant Ciscoworks is on this and I know there are lookup problems with some devices from the server.
At the same time we have 12 conflicted devices (see attachment) which we cannot resolve, is this because they may be 'unknown' devices ? This means our DCR and RME have a mismatch of devices. Is there a way of resolving this ?