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I have some delay when callin from the outside...over the SIP

medkor.karim
Level 1
Level 1

‎02-16-2010 04:52 AM - edited ‎03-21-2019 02:10 AM

HI

when i call from the outside to an internal extension (IP phone), my call makes some delay (5 sec) before it rings on the extension..

i m using a SIP Trunk line.

thank you for your help.

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Marcos Hernandez
Level 8
Level 8

‎02-16-2010 08:09 AM

Use a "debug ccsip message" to display the call flow and look at the timestamps and time deltas between messages. This will tell you which side is adding the delay and why.

Thanks,


Marcos

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