CVP 4.1 Call Server down

Unanswered Question
Feb 16th, 2010


We have CVP 4.1 ES 14 installed in acomprehensive model.

We have 4 CVP Call Servers. One of the CallServer is in the down status (from the OPS console). I don't know the reason. But from the log attached, I can see that some issue happened and I don't know what is the issue exactly.

The main error message in the logs is :

06:52:21 VoiceBrowser-VB Trace: INFO: H.225 Call signalling address of Voice Browser is
06:52:21 VoiceBrowser-VB Trace: INFO: Registration IP address of Voice Browser is
06:52:21 VoiceBrowser-VB Trace: H323: cmHookSendTo: Protocol ==> RAS : Message ==> registrationRequest 
06:52:21 VoiceBrowser-VB Trace: ERROR: GKRegister: Gatekeeper registration failed
06:52:22 VoiceBrowser-VB Trace: INTF: App Svr Requester beginning out of band communication to localhost:8000/cvp/VBServlet

We checked, and the CVP Call server is registerd with the GK.

Can you please help us ?

Best Regards.

I have this problem too.
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haouaswajih Tue, 02/16/2010 - 08:10


The issue was resolved, We had to unistall then reinstall the CVP apply the patches, and it was OK.

best Regards.


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