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BAT update fails on specific line position

IOIOofftoworkIgo
Level 1
Level 1

‎02-16-2010 09:24 AM - edited ‎03-13-2019 06:51 PM

I'm using Call Manager 6.1.3

I have the following scenario

I go to BAT > Phones > Update Lines

I do a query where:

Description contains "A" <and> CSS contains "B" <and> Line Position is exactly 3

The query comes back and I can see I've captured the correct phones, yet when I run the bat it will update the "Visual Message Waiting Indicator Policy" on the line appearance no matter what line position its on in any phone.

What am I doing wrong?

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2 Replies 2

Tommer Catlin
VIP Alumni
VIP Alumni

‎02-18-2010 09:54 AM

If you can repeat it with one phone, its probably a bug.   There are known issues with BAT from time to time.  Have you checked the bug toolkit yet for this?

There a couple that may be your issue:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm97327&from=summary

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm97327&from=summary

0 Helpful

IOIOofftoworkIgo
Level 1
Level 1
In response to Tommer Catlin

‎02-22-2010 10:28 AM

Thanks, I'll look through there

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