Auto Attendant Configuration on Unity 5

Answered Question
Feb 16th, 2010


I have configured the Auto Attendant on Unity 5. Here the configuration step details:

1. Configured one CTI Route Point on call manager. The DN (1111) has been Forwarded to First DN of Voice Mail Port.

2. Configured new call handler with extension 1111 on Unity.

Now I am dialing 1111 from one phone and getting the call manager invalid message prompt.

Could you please let me if I missed somthing and pls share doc if any body have..



I have this problem too.
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Correct Answer by Jaime Valencia about 6 years 11 months ago

Go to the call handler greeting page and either use the option to upload a wav file or have it call you to record it



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Nirmal Paria Tue, 02/16/2010 - 10:06

Yes it going to AA . Can you please send me the step to customised the prompt...


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