CUCM Adminstration

Unanswered Question
Feb 16th, 2010
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Need to control admin/user rights with multiple UCM clusters centrally. Does anyone know of any "ACS/TACACS" style solution that would enable us to control access to the CUCM gui from a central location.

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Overall Rating: 5 (2 ratings)
William Bell Tue, 02/16/2010 - 16:18
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If you are looking for centralized authentication then Michael's recommendation is one of the better options.  However, if you are looking for authorization controls then you will probably need to consider a provisioning tool.  One that I looked at a while ago is developed and maintained by Unimax (  When I looked at it the CUCM hook-in was relatively new and immature, but that was well over 3 years ago.  The other Unimax hooks have been pretty solid and I suspect that the CUCM integration has matured considerably.

Around the same time I was looking at a product from Digital Fairway which was very solid.  We were going to buy it and deploy it for a 6 cluster/13,000 node system but were blocked due to an acquisition.  It just so happens the company making the acquisition was Cisco Systems and I believe the technology acquired was incorporated into Cisco's Provisioning Manager (  Now, I haven't looked at Provisioning Manager for production deployment and can't attest on the multi-cluster support or the enforcement of authorization/accounting rules, but the Digital Fairway product/technology was really solid.

So, bottom line for authorization (and decent centralized accounting) would be a 3rd party application.  I'd recommend doing a read through for Cisco's solution as well as the Unimax solution.  Others in this forum may have more options for you.




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