I experinced critical problem for our customer service pertaing to communication fail for FT between FWSMs.
I can just find the log in FWSM as follows and can't find any physical log as interface down in C6500 at that moment.
Now our FWSM OS version is 3.2(7) and jsut monitor-interface option is applied at outside interface in FWSM.
1|Feb 13 2010 01:49:19|105005: (Secondary) Lost Failover communications with mate on interface statelink
1|Feb 13 2010 01:49:20|105004: (Secondary) Monitoring on interface statelink normal
1|Feb 13 2010 01:49:17|105005: (Primary) Lost Failover communications with mate on interface statelink
1|Feb 13 2010 01:49:22|105004: (Primary) Monitoring on interface statelink normal
1|Feb 13 2010 01:51:24|105005: (Primary) Lost Failover communications with mate on interface outside
1|Feb 13 2010 01:51:24|105008: (Primary) Testing Interface outside
1|Feb 13 2010 01:51:24|105009: (Primary) Testing on interface outside Passed
Our problem is recovered automatically after 2m ~ 3m but that is reoccured after 1 day.
I already opend the TAC case (SR 613646199) but I didn't get any correct cause for problem and they just recommend to change the FWSM through RMA.
Any advice for our problem whould be greatly appreciated.