cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
629
Views
0
Helpful
1
Replies

Emergency Responder lost password

r.robins
Level 1
Level 1

Hi, not sure how many people out there use Cisco Emergency Responder but I am having problems with a system someone installed and I have taken over.

The account set up for Disaster recovery was never documented and our ftp server has changed. We can not log in to the system under the DR side and wondered is there was a password recovery option or back door in.

Any help would be greatfully recieved.

1 Reply 1

Tommer Catlin
VIP Alumni
VIP Alumni

You will need to run the DR disc and boot up with this. (assuming its linux or CER 2.0 and higher)

There is an option to reset your OS password then.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: