Hi, I have a customer that has CER 7.1 and CUCM 7.1. They have a few sites that have analog phones with the same directory number as several IP phones (7960).
The IP phones are discovered correctly on CER via the configured switch port and have the correct ERL associated.
The analog phone with the shared line is behind either ATA186 or VG248.
I have configured the analog phones on CER using the "Manually Configured Phones".
I expected to see the manually configured phones listed on the Unlocated Phones menu. But, I didn't expect to see the IP phones with the shared directory number listed on the unallocated page.
The Unlocated Phones page lists both the IP Phones and the Manually Configured Phone with the correct Effective ERL.
I suspect this is how CER complains that a Manually Configured Phone has the same directory number as a discovered IP Phone.
I would like to have the Unlocated Phones page only list the Manually Configured Phones and phones that have not been discovered by CER.
Does anyone know if this is working properly? I mean, should CER list the discovered phones on the Unlocated phones page with the same directory number as a Manually Configured Phone?