DS3 REMOTE ALARM MESSAGE

cisco steps · ‎02-17-2010

I have 2 Cisco 7206VXR connecting ds3 S1/0 on both side w/ the following msg . The carrier is saying there is no issue on there side. Can someone assist, or provide more troubleshooting steps. Thanks

Router A:

Feb 17 02:30:41.126: %LINK-3-UPDOWN: Interface Seria1/0, changed state to up

Feb 17 02:30:42.131: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial4/0, changed state to up

Feb 17 02:30:45.019: %ENTITY_ALARM-6-INFO: ASSERT MAJOR Se1/0 Transmitter is sending remote alarm

Feb 17 02:30:45.019: %ENTITY_ALARM-6-INFO: ASSERT MAJOR Se1/0 Receiver is getting AIS

Feb 17 02:30:47.019: %LINK-3-UPDOWN: Interface Serial1/0, changed state to down

Feb 17 02:30:47.019: %ENTITY_ALARM-6-INFO: ASSERT MAJOR Se1/0 Physical Port Link Down

Feb 17 02:30:47.019: %OSPF-5-ADJCHG: Process 1, Nbr X.X.X.X on Serial1/0 from EXCHANGE to DOWN, Neighbor Down: Interface down or detached

Feb 17 02:30:48.019: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0, changed state to down

Feb 17 02:30:59.388: %LINK-5-CHANGED: Interface Serial1/0, changed state to administratively down

Feb 17 02:30:59.388: %ENTITY_ALARM-6-INFO: CLEAR MAJOR Se 1/0Transmitter is sending remote alarm

Feb 17 02:30:59.388: %ENTITY_ALARM-6-INFO: CLEAR MAJOR Se 1/0Receiver is getting AIS

Feb 17 02:30:59.388: %ENTITY_ALARM-6-INFO: CLEAR MAJOR Se Physical Port Link Down

Router B:

Feb 17 02:30:18.121: %OSPF-5-ADJCHG: Process 1, Nbr X.X.X.X on Serial1/0 from LOADING to FULL, Loading Done

Feb 17 02:30:37.133: %OSPF-5-ADJCHG: Process 1, Nbr X.X.X.X on Serial1/0 from FULL to DOWN, Neighbor Down: Interface down or detached

Feb 17 02:30:39.117: %LINK-3-UPDOWN: Interface Serial1/0, changed state to down

Feb 17 02:30:40.117: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1/0, changed state to down

Feb 17 02:30:41.117: %LINK-3-UPDOWN: Interface Serial1/0, changed state to up

Feb 17 02:30:41.273: %OSPF-5-ADJCHG: Process 1, Nbr X.X.X.X on Serial1/0 from EXCHANGE to DOWN, Neighbor Down: Interface down or detached

Feb 17 02:30:43.273: %LINK-5-CHANGED: Interface Serial1/0, changed state to administratively down

paolo bevilacqua · ‎02-17-2010

Likely faulty circuit.

You can loopback the circuit using the coax cable on one side, and quickly see what is the truth.

To double prove that, repeat loopback on the other side.

Then call telco on premises and have them to prove you with their test equipment, they must arrive to the same conclusions.

johnlloyd_13 · ‎02-18-2010

kindly post your show ip ospf neighbor. i agree, try to do looptest with your service provider in order to isolate.

cisco steps · ‎02-19-2010

Thank you .

the telco provided a loopbacks .

I was able to ping w/ 0x000 , 0xffff, and 0x1111 to one side of the router.

I was able to ping w/ 0xfff and 0x1111 to the other but when pinging w/ 0x000 I get .......UUU...!!!!!!!!!!!!!!!!!!!!!!!!!..................!........UU....!!!!!!!

what does that mean

Thanks

paolo bevilacqua · ‎02-19-2010

You may have an issue with interface, can you looback it with a local cable and try.

cisco steps · ‎02-19-2010

I did a loopback to local interface and I was able to run 0x000 and 0xffff.

paolo bevilacqua · ‎02-19-2010

External cable loopback ? Make sure you have clock internal when doing it.

cisco steps · ‎02-19-2010

no I am not at the location , I only looped the inteface

config t

inter x/x

looback local

paolo bevilacqua · ‎02-20-2010

Must do hardware loopback for proper testing.