In our "Cisco Unified CM Administration System version: 188.8.131.5200-2" installation, I can manually create and administrate users information.
But we do also have an identity Management (IDM) system in house, that creates users in Microsoft 2003 Active Directory and some sub-systems with the necessary rights they need.
It would be a lot easier, if our IDM system could create the user in our “Cisco Unified CM Administration System version: 184.108.40.20600-2" when they are created in the MS Active Directory, with the right username, first name, last name, department name and so forth.
Is there any tool that I can use to make this automatic import of user information?
There are couple solutions.
You may integration CUCM with LDAP. Whenever you have a user created in LDAP, CUCM will synchronize that user into CUCM user database. Then you may assign different permissions for different LDAP users.
If you don't want to do LDAP integration, you may also consider using AXL to create users in CM database. AXL is an interface for 3rd-party software to read/write database.