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Clean Acess Agent don't popup

saad_filali
Level 1
Level 1

‎02-18-2010 10:31 AM - edited ‎03-09-2019 10:50 PM

hello

I use NAC for remote vpn conexion.

I don't have any problem with vpn.

I have the following problem:

when the response time from the client vpn (after that it connected to the vpn server) to CAS clean access server is greater than 600ms, the clean access agent don't popup but when it is lower than that (for exemple 150ms) the clean access agent popup.

are there any option to resolve this problem?

thank you for your help.

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3 Replies 3

Faisal Sehbai
Level 7
Level 7

‎02-19-2010 06:04 AM

Saad,

There were a few bugs in previous versions with EVDO cards and such. What version of CCA and agent are you using?

Thanks,

Faisal

0 Helpful

val_devera
Level 1
Level 1
In response to Faisal Sehbai

‎02-19-2010 06:25 AM

You may also want to review your machine (desktop or laptop) if the user has admin rights. For non-persistent agent it wouldn't be downloaded  without any admin priviledges.

0 Helpful

saad_filali
Level 1
Level 1
In response to Faisal Sehbai

‎02-22-2010 02:04 AM

hello

I use:

Windows Clean Access Agent 
      Setup Version: 4.1.3.1

also the Clean Access Server has the same version 4.1.3.1

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