Running MPE 18.104.22.168 from a recent upgrade, all is working fine but we just notice that the link to download the outlook Plug-In is not at bottom of the page anymore, after checking Cisco MPE documentation I have verified the following in the administration page:
1- in Licenses summary I have exchange licence enabled and installed ( yes in both )
2 - In Customize Interface, customize outlook plug-in Download, I have show with a check mark for Attend and Schedule
Still the icon is not displayed, any help will be greatly appreciated.
A last thing, I noticed that this note is displayed at the bottom of the attend and schedule screen,
[ServletException in:/includes/common/footerLanguage.jsp] null'
Not sure if that has something to do with the problem but i assume it does, since this 2 pages are the ones that suppose to have the link to download
Luis R Cabrera
As far as getting the replacement files you need to call TAC and have them walk you through the process to recover them. I know there is a directory on the server with a copy of the uncorrupted files but I do not remember the path to that directory. I think Cisco saves an extra copy of those files there because they have found this happens from time to time. If that does not work then atleast you will have them on the phone at that time to help you resolve the issue in other ways.