- Silver, 250 points or more
We have recently installed a new CUVC 5230 MCU to interoperate with our existing Telepresence system.
We have conferences up between TP units and VC endpoints but the quality is poor on the Telepresence end, with bad motion and lots of pixalisation (it looks fine on the VC end). I believe it's due to the MTU settings but I can't find any information on how to change the MTU. I've checked all the region bandwidth settings, the CTMS, CUVC and VC endpoint are all on the same subnet and their is no network congestion, however we do have an MTU of 1400 on the network.
We previously had a 3515 MCU that experienced issues and changing the MTU on both the MCU and EMP resolved the issue, but I am unsure as how to change the MTU size on the 5230.
Any assistance with this would be much appreciated!