SPA962 Phone reboot every 30s and cannot factory reset

Answered Question
Feb 18th, 2010

Hi

I have a spa962   and  change  the ip address, then the phone

reboot and reboot every 30 seconds but never start up and cannot

factory reset ,

When I plug in the adapter AC or PoE,  only lighting the buttons but 30 sec after

reboot again.

somebody know  any way to reset with the softkeys ?

thanks a lot

I have this problem too.
0 votes
Correct Answer by nseto about 6 years 9 months ago

Try this, just have the power supply connected to the phone, no ethernet cable connected, then go into the phone UI menu and and select number 14 which is factory reset.

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Correct Answer
nseto Fri, 02/19/2010 - 09:40

Try this, just have the power supply connected to the phone, no ethernet cable connected, then go into the phone UI menu and and select number 14 which is factory reset.

dflores83 Fri, 02/19/2010 - 10:13

thanks men

this is the solution but I first of all tried  leave the phone 5 minutes
without energy and then connect the power supply and then can
reset to the factory

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