WCS password reset

Unanswered Question
Feb 18th, 2010
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Hi all,


I'm very new to WCS and the bloke that configured the bludger has left the company.  I'm trying to get into it but I don't have the correct username/password combination.


My query is:  How does one do a password reset on a WCS server?  Or failing that, is there a way I can ascertain the current unknown passowrd?


I have access to the actual server itself, but not the WCS application.   Searching around Cisco.com shows that apparently there is a utility that can be used to reset usernames and passwords however I can't seem to find it.  I'm not sure if it helps, but the WCS version is:  4.2.62.11


Any and all help will be appreciated and rated as such.


Thanks,


Brad

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bmcginn Thu, 02/18/2010 - 20:38
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All,


I found this in a wireless thread, ASK THE EXPERT:


Re: ASK THE EXPERT - WIRELESS CONTROL SYSTEM

I understand it's the login password that you want to reset on your WCS primary for GUI login.


Stop the WCS server :

C:\Program Files\WCS6.0.132.0\bin\StopWCS

Then run the root-user command:

C:\Program Files\WCS6.0.132.0\bin\passwd root-user PASSWORD

Start the WCS server:

C:\Program Files\WCS6.0.132.0\bin\StartWCS.


If this fails, please post your error messages from the CLI.


seems to work just fine!


Brad

sridhkri Fri, 02/19/2010 - 03:07
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Hi,


You can follow the steps to reset your WCS password.


1. Go to WCS machine, where you installed the WCS application.

2. Go to command prompt, like


C:\ProgramFiles\WCSx.x.x\bin>>passwd.bat root-user America123


Outout:

----------


Initializing...
Updating root password.
This may take a few minutes...
Successfully updated root user


Thanks and Regards

Sri

orlanfonzo Mon, 08/06/2012 - 08:29
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Thanks Sridharan, your answer works for me! Stop the WCS Server was not necessary.

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