I want to know how can I add ICM and CVP servers to Cisco Unified Operation Managers. I have read the document and as per that we need to enable and configure SNMP service on servers. But I am unable to start SNMP service on one of ICM server i.e. AW. The below mentioned message is appearing on start of SNMP service. Please advise the best way to add all IPCC servers to CUOM and to get the best possible results from CUOM.
"The Microsoft Windows SNMP service for processing SNMP requests is disabled as part of Unified CCE setup and replaced by the Unified CCE SNMP Management service. The Unified CCE SNMP Management service is provided for more sophisticated SNMP capabilities than are offered by the standard Microsoft Windows SNMP service."
If you look at your Services on your UCCE server you should see the service Cisco Contact Center SNMP Management.
Take a look at this white paper on the subject....
Also, here's the link to the SNMP guide for UCCEv7
Hope this helps