02-19-2010 12:34 PM - edited 03-06-2019 09:47 AM
Hello,
I have an ESM module (NME-X-23ES-1G) installed in a 2821 Router.
I seem to have it configured correctly, but I am having an interesting problem.
When I use the Web Based Device manager and click on "Port Settings" the ESM crashes. And Burns. It happens every time. I have tried 2 ESM in 2 different routers (Same model and version) and it happens every time.
Her's the output I could manage to capture when it crashes:
=== Flushing messages (18:50:32 UTC Thu Apr 20 1905) ===
Buffered messages:
00:00:26: %STACKMGR-4-SWITCH_ADDED: Switch 1 has been ADDED to the stack
00:00:27: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state t
o down
00:00:28: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
00:00:29: %SYS-5-CONFIG_I: Configured from memory by console
00:00:29: %STACKMGR-5-SWITCH_READY: Switch 1 is READY
00:00:29: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 1 has changed to st
ate DOWN
00:00:29: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 2 Switch 1 has changed to st
ate DOWN
00:00:30: %STACKMGR-5-MASTER_READY: Master Switch 1 is READY
00:00:30: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEAS
E SOFTWARE (fc1)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 19-Jul-07 19:15 by nachen
00:00:32: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/2, changed state to up
00:00:33: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/2,
changed state to up
00:00:35: %LINK-3-UPDOWN: Interface FastEthernet1/0/24, changed state to up
00:00:36: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to up
00:00:36: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1/0/24, ch
anged state to up
00:00:37: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1,
changed state to up
00:01:01: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state t
o up
00:05:56: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1,
changed state to down
00:05:57: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to down
00:06:01: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to up
00:06:02: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1,
changed state to up
00:07:43: %LINK-3-UPDOWN: Interface FastEthernet1/0/2, changed state to up
00:07:44: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1/0/2, cha
nged state to up
00:09:01: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1/0/2, cha
nged state to down
00:09:02: %LINK-3-UPDOWN: Interface FastEthernet1/0/2, changed state to down
00:09:12: %LINK-3-UPDOWN: Interface FastEthernet1/0/2, changed state to up
00:09:13: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1/0/2, cha
nged state to up
Queued messages:
00:15:240540556894: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console deb
ugging output.
00:15:227655655253: %Flash file system is active. Unable to write extended cras
hinfo.
Cisco IOS Software, C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEAS
E SOFTWARE (fc1)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 19-Jul-07 19:15 by nachen
Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
SRR0 = 0x006A8ABC SRR1 = 0x00029230 SRR2 = 0x00648994 SRR3 = 0x00021000
ESR = 0x00000000 DEAR = 0x00000000 TSR = 0x8C000000 DBSR = 0x11100000
CPU Register Context:
Vector = 0x00002000 PC = 0x00000000 MSR = 0x00029230 CR = 0x95000055
LR = 0x002B1728 CTR = 0x00000000 XER = 0xE0000001
R0 = 0x002B16EC R1 = 0x02C078B0 R2 = 0x00000000 R3 = 0x0258FBB4
R4 = 0x00000011 R5 = 0x00000002 R6 = 0x02C07900 R7 = 0x00000001
R8 = 0x00000000 R9 = 0x016C0000 R10 = 0x00000000 R11 = 0x016C0000
R12 = 0x55000055 R13 = 0x00110000 R14 = 0x00C9D050 R15 = 0x00000000
R16 = 0x00000000 R17 = 0x00000000 R18 = 0x02C085E8 R19 = 0x00000001
R20 = 0x00000000 R21 = 0x00000001 R22 = 0x00BCF6D8 R23 = 0x00000000
R24 = 0x02C07A32 R25 = 0x00000000 R26 = 0x02C07900 R27 = 0x00000011
R28 = 0x00000001 R29 = 0x00000002 R30 = 0x0258FBB4 R31 = 0x0258FA84
Stack trace:
PC = 0x00000000, SP = 0x02C078B0
Frame 00: SP = 0x02C078D8 PC = 0x002B16EC
Frame 01: SP = 0x02C078F8 PC = 0x002B19DC
Frame 02: SP = 0x02C07920 PC = 0x002B23B8
Frame 03: SP = 0x02C07940 PC = 0x006CC064
Frame 04: SP = 0x02C07948 PC = 0x006CC30C
Frame 05: SP = 0x02C07950 PC = 0x002A5A70
Frame 06: SP = 0x02C079D8 PC = 0x002A5348
Frame 07: SP = 0x02C07A08 PC = 0x0030D49C
Frame 08: SP = 0x02C07A58 PC = 0x002FDF40
Frame 09: SP = 0x02C07A78 PC = 0x006AC554
Frame 10: SP = 0x02C07A90 PC = 0x006B1190
Frame 11: SP = 0x02C07AA8 PC = 0x008A35C8
Frame 12: SP = 0x02C07B00 PC = 0x00BBBAE8
Frame 13: SP = 0x02C07B28 PC = 0x00108E90
Frame 14: SP = 0x02C07B50 PC = 0x00109DF0
Frame 15: SP = 0x02C083A8 PC = 0x0010A558
OAHSWSPO01 uptime is 15 minutes, 59 seconds
cisco NME-X-23ES-1G (PowerPC405) processor (revision 3.0) with 118784K/12280K by
tes of memory.
Processor board ID FOC13382YRE
Base ethernet MAC Address: 00:27:0d:45:05:80
Xmodem file system is available.
The password-recovery mechanism is enabled.
Initializing Flash...
*Feb 19 20:17:44.259: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth
ernet0/0, changed state to downflashfs[0]: 524 files, 8 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 32514048
flashfs[0]: Bytes used: 9678848
flashfs[0]: Bytes available: 22835200
flashfs[0]: flashfs fsck took 7 seconds.
...done Initializing Flash.
Boot Sector Filesystem (bs) installed, fsid: 3
done.
Loading "flash:c3750-ipbase-mz.122-35.SE5/c3750-ipbase-mz.122-35.SE5.bin"...@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
File "flash:c3750-ipbase-mz.122-35.SE5/c3750-ipbase-mz.122-35.SE5.bin" uncompres
sed and installed, entry point: 0x3000
executing...
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEAS
E SOFTWARE (fc1)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 19-Jul-07 19:15 by nachen
Image text-base: 0x00003000, data-base: 0x01080000
Initializing flashfs...
flashfs[1]: 524 files, 8 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 32514048
flashfs[1]: Bytes used: 9678848
flashfs[1]: Bytes available: 22835200
flashfs[1]: flashfs fsck took 1 seconds.
flashfs[1]: Initialization complete....done Initializing flashfs.
Checking for Bootloader upgrade.. not needed
POST: CPU MIC register Tests : Begin
POST: CPU MIC register Tests : End, Status Passed
POST: PortASIC Memory Tests : Begin
POST: PortASIC Memory Tests : End, Status Passed
POST: CPU MIC interface Loopback Tests : Begin
POST: CPU MIC interface Loopback Tests : End, Status Passed
POST: PortASIC RingLoopback Tests : Begin
POST: Cannot bring up both StackRings in PortAsic Loopback
POST: Found StackRing Link Not OK Stack port 1 asic 0 link 0
POST: Found StackRing Link Not OK Stack port 2 asic 0 link 1
POST: PortASIC RingLoopback Tests : End, Status Passed
Waiting for Stack Master Election...
POST: PortASIC CAM Subsystem Tests : Begin
POST: PortASIC CAM Subsystem Tests : End, Status Passed
POST: PortASIC Port Loopback Tests : Begin
POST: PortASIC Port Loopback Tests : End, Status Passed
Election Complete
Switch 1 booting as Master
Waiting for Port download...Complete
cisco NME-X-23ES-1G (PowerPC405) processor (revision 3.0) with 118784K/12280K by
tes of memory.
Processor board ID FOC13382YRE
Last reset from address error
1 Virtual Ethernet interface
23 FastEthernet interfaces
2 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.
2 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.
512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 00:27:0D:45:05:80
Motherboard serial number : FOC13382YRE
Model revision number : 3.0
System serial number : FOC13382YRE
Top Assembly Part Number : 800-27039-03
Top Assembly Revision Number : N/A
Version ID : V03
Hardware Board Revision Number : 0x00
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 25 NME-X-23ES-1G 12.2(35)SE5 C3750-IPBASE-M
Press RETURN to get started!
Any ideas as to what can couse this?
John
Solved! Go to Solution.
02-19-2010 02:02 PM
Hi John,
Defiantly a software bug causing the box to crash when you lunch ESM. I noticed you are running 12.2(35). This image has been out for a while. The latest on CCO is 12.2(53). On IOS upgrade might take care of it.
Reza
02-19-2010 12:52 PM
Hi John,
What happens when you use the cli instead?
If you manage to login via cli can you do a "sh flash" and see if there is crash file on it?
HTH
Reza
02-19-2010 01:31 PM
Hey there Reza.
I can CLI it just fine. I actually found this by accident. I was poking around in the web interface and just clicked on the "port Settings" command and crashed the ESM.
I don't really care that the ESM crashes by doing this cause I will never probably do that in production. It just concerns me that other things may crash the switch as well. Like if a guy goes to ESPN.com and all of a sudden he recycles the switch. That would be very not good.
Here's a better capture of what is going on:
18:45:01 UTC Thu Apr 20 1905: Unexpected exception to CPUvector 2000, PC = 0
-Traceback=
=== Flushing messages (18:45:01 UTC Thu Apr 20 1905) ===
Buffered messages:
00:00:26: %STACKMGR-4-SWITCH_ADDED: Switch 1 has been ADDED to the stack
00:00:27: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state t
o down
00:00:28: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
00:00:48: %STACKMGR-5-SWITCH_READY: Switch 1 is READY
00:00:48: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 1 has changed to st
ate DOWN
00:00:48: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 2 Switch 1 has changed to st
ate DOWN
00:00:48: %STACKMGR-5-MASTER_READY: Master Switch 1 is READY
00:00:49: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEAS
E SOFTWARE (fc1)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 19-Jul-07 19:15 by nachen
00:00:50: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/2, changed state to up
00:00:50: %LINK-3-UPDOWN: Interface FastEthernet1/0/2, changed state to up
00:00:51: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/2,
changed state to up
00:00:51: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1/0/2, cha
nged state to up
00:00:54: %LINK-3-UPDOWN: Interface FastEthernet1/0/24, changed state to up
00:00:54: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to up
00:00:55: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1/0/24, ch
anged state to up
00:00:55: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/1,
changed state to up
00:01:19: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state t
o up
00:15:28: %SYS-5-CONFIG_I: Configured from console by console
Queued messages:
00:18:128871407198: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console deb
ugging output.
00:18:120281472853: %Flash file system is active. Unable to write extended cras
hinfo.
Cisco IOS Software, C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEAS
E SOFTWARE (fc1)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 19-Jul-07 19:15 by nachen
Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
SRR0 = 0x0022F0CC SRR1 = 0x00029230 SRR2 = 0x00648994 SRR3 = 0x00021000
ESR = 0x00000000 DEAR = 0x00000000 TSR = 0x8C000000 DBSR = 0x11100000
CPU Register Context:
Vector = 0x00002000 PC = 0x00000000 MSR = 0x00029230 CR = 0x95000055
LR = 0x002B1728 CTR = 0x00000000 XER = 0xA0000001
R0 = 0x002B16EC R1 = 0x034166F0 R2 = 0x00000000 R3 = 0x0258EDB8
R4 = 0x00000011 R5 = 0x00000002 R6 = 0x03416740 R7 = 0x00000001
R8 = 0x00000000 R9 = 0x016C0000 R10 = 0x00000000 R11 = 0x016C0000
R12 = 0x55000055 R13 = 0x00110000 R14 = 0x00C9D050 R15 = 0x00000000
R16 = 0x00000000 R17 = 0x00000000 R18 = 0x03417428 R19 = 0x00000001
R20 = 0x00000000 R21 = 0x00000001 R22 = 0x00BCF6D8 R23 = 0x00000000
R24 = 0x03416872 R25 = 0x00000000 R26 = 0x03416740 R27 = 0x00000011
R28 = 0x00000001 R29 = 0x00000002 R30 = 0x0258EDB8 R31 = 0x0258EC88
Stack trace:
PC = 0x00000000, SP = 0x034166F0
Frame 00: SP = 0x03416718 PC = 0x002B16EC
Frame 01: SP = 0x03416738 PC = 0x002B19DC
Frame 02: SP = 0x03416760 PC = 0x002B23B8
Frame 03: SP = 0x03416780 PC = 0x006CC064
Frame 04: SP = 0x03416788 PC = 0x006CC30C
Frame 05: SP = 0x03416790 PC = 0x002A5A70
Frame 06: SP = 0x03416818 PC = 0x002A5348
Frame 07: SP = 0x03416848 PC = 0x0030D49C
Frame 08: SP = 0x03416898 PC = 0x002FDF40
Frame 09: SP = 0x034168B8 PC = 0x006AC554
Frame 10: SP = 0x034168D0 PC = 0x006B1190
Frame 11: SP = 0x034168E8 PC = 0x008A35C8
Frame 12: SP = 0x03416940 PC = 0x00BBBAE8
Frame 13: SP = 0x03416968 PC = 0x00108E90
Frame 14: SP = 0x03416990 PC = 0x00109DF0
Frame 15: SP = 0x034171E8 PC = 0x0010A558
OAHSWSPO01 uptime is 18 minutes, 33 seconds
cisco NME-X-23ES-1G (PowerPC405) processor (revision 3.0) with 118784K/12280K by
tes of memory.
Processor board ID FOC13382YR2
Base ethernet MAC Address: 00:27:0d:45:02:80
Xmodem file system is available.
The password-recovery mechanism is enabled.
Initializing Flash...
And here is what shows with the show stacks command:
show stacks
Minimum process stacks:
Free/Size Name
5112/6000 hulc_flash init
3540/6000 SaveCrashBuffer
5744/6000 CDP BLOB
8572/9000 IP Background
10368/12000 master cfg mgr init process
5660/6000 vqpc_shim_create_addr_tbl
5648/6000 SPAN Subsystem
5648/6000 bulk config process
5732/6000 hpm bulk_vlan_state process
5400/6000 LICENSE AGENT DEFAULT
9688/12000 Init
8736/9000 cdp init process
5492/6000 RADIUS INITCONFIG
5640/6000 Hulc Backup Interface Process
4676/6000 HULC CrashBuffer
18172/24000 HTTP CP
2596/3000 Rom Random Update Process
35180/36000 TCP Command
Interrupt level stacks:
Level Called Unused/Size Name
4 30211704 8404/9000 NETWORK INTERFACE CHIP
5 0 9000/9000 SUPERVISOR EXCEPTIONS
6 4927 8932/9000 NS16550 VECTOR
System was restarted by address error at PC 0x0, address 0x0
C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEASE SOFTWARE (fc1)
Compiled Thu 19-Jul-07 19:15 by nachen (current version)
Image text-base: 0x00003000, data-base: 0x01080000
Stack trace from system failure:
FP: 0x34166F0, RA: 0x0
FP: 0x3416718, RA: 0x2B16EC
FP: 0x3416738, RA: 0x2B19DC
FP: 0x3416760, RA: 0x2B23B8
FP: 0x3416780, RA: 0x6CC064
FP: 0x3416788, RA: 0x6CC30C
FP: 0x3416790, RA: 0x2A5A70
FP: 0x3416818, RA: 0x2A5348
***************************************************
******* Information of Last System Crash **********
***************************************************
Using flash:/crashinfo/crashinfo_1.
Cisco IOS Software, C3750 Software (C3750-IPBASE-M), Version 12.2(35)SE5, RELEAS
E SOFTWARE (fc1)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 19-Jul-07 19:15 by nachen
Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
SRR0 = 0x0022F0CC SRR1 = 0x00029230 SRR2 = 0x00648994 SRR3 = 0x00021000
ESR = 0x00000000 DEAR = 0x00000000 TSR = 0x8C000000 DBSR = 0x11100000
CPU Register Context:
Vector = 0x00002000 PC = 0x00000000 MSR = 0x00029230 CR = 0x95000055
LR = 0x002B1728 CTR = 0x00000000 XER = 0xA0000001
R0 = 0x002B16EC R1 = 0x034166F0 R2 = 0x00000000 R3 = 0x0258EDB8
R4 = 0x00000011 R5 = 0x00000002 R6 = 0x03416740 R7 = 0x00000001
R8 = 0x00000000 R9 = 0x016C0000 R10 = 0x00000000 R11 = 0x016C0000
R12 = 0x55000055 R13 = 0x00110000 R14 = 0x00C9D050 R15 = 0x00000000
R16 = 0x00000000 R17 = 0x00000000 R18 = 0x03417428 R19 = 0x00000001
R20 = 0x00000000 R21 = 0x00000001 R22 = 0x00BCF6D8 R23 = 0x00000000
R24 = 0x03416872 R25 = 0x00000000 R26 = 0x03416740 R27 = 0x00000011
R28 = 0x00000001 R29 = 0x00000002 R30 = 0x0258EDB8 R31 = 0x0258EC88
Stack trace:
PC = 0x00000000, SP = 0x034166F0
Frame 00: SP = 0x03416718 PC = 0x002B16EC
Frame 01: SP = 0x03416738 PC = 0x002B19DC
Frame 02: SP = 0x03416760 PC = 0x002B23B8
Frame 03: SP = 0x03416780 PC = 0x006CC064
Frame 04: SP = 0x03416788 PC = 0x006CC30C
Frame 05: SP = 0x03416790 PC = 0x002A5A70
Frame 06: SP = 0x03416818 PC = 0x002A5348
Frame 07: SP = 0x03416848 PC = 0x0030D49C
Frame 08: SP = 0x03416898 PC = 0x002FDF40
Frame 09: SP = 0x034168B8 PC = 0x006AC554
Frame 10: SP = 0x034168D0 PC = 0x006B1190
Frame 11: SP = 0x034168E8 PC = 0x008A35C8
Frame 12: SP = 0x03416940 PC = 0x00BBBAE8
Frame 13: SP = 0x03416968 PC = 0x00108E90
Frame 14: SP = 0x03416990 PC = 0x00109DF0
Frame 15: SP = 0x034171E8 PC = 0x0010A558
02-19-2010 02:02 PM
Hi John,
Defiantly a software bug causing the box to crash when you lunch ESM. I noticed you are running 12.2(35). This image has been out for a while. The latest on CCO is 12.2(53). On IOS upgrade might take care of it.
Reza
02-19-2010 02:11 PM
Reza.
If you could point me to the newest software and directions on how to load it, I'll give you as many answer points as possible.
John
02-19-2010 02:26 PM
John,
Hehehehe
The module take a standard 3750 image. The newest on the CCO is c3750-ipbasek9-mz.122-53.SE.bin
and you know you have to have a CCO account to download it right?
Also, here is link on how to configure the etherswitch.
I did it on a couple 3845 with 16 port module
http://www.cisco.com/en/US/docs/ios/12_3t/12_3t14/feature/guide/miragenm.html#wp1820423
HTH
Reza
02-19-2010 02:42 PM
Thanks a bunch.
I do NOT have a CCO account (but, hey I'm flattered that after my obvious clulessness you entertain the possiblity that I might - LOL) but I do have a guy who does and is sending me a link to the file (any time now).
I'll let you know.
John
02-19-2010 02:48 PM
Hey John
Don't forget the deal ok
Did you say 5 points per reply right? !!!!!
Good Luck
Reza
02-22-2010 11:01 AM
Hi Reza,
I have not forgotten the deal. I had quite an adventure applying the update to ver 53. First of all I got the file and it turned out to be corrupt. I got mesages that the magic number was wrong and that it was too large for memory. I persevered and loaded it finally and it came back up (complaining the whole time) and when it finally had loaded it had wiped out the whole switch configuration. I reloaded the config, did a wr mem and rebooted. This time it came up with my configuration intact, but when I used IE to see if the port settings problem had been fixed I was surprised to find that the web interface had reverted to the old style that used to be on the old 2924 switched with the 11. series of IOS. I don't know if that is correct or not, but I decided at that point to just revert to the ver 35 that shipped on the switch. Once I did that, everything was back to normal - including the reset problem that prompted all this in the first place.
I have no doubt that it is a software issues, I just need to find a non corrupt version of the bin file so I can move forward.
I am assigning you the points. I just need to figure out how to do that. Thanks for all your help.
John
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