02-19-2010 01:29 PM - edited 03-21-2019 02:11 AM
Works fine on 525G
when Say DND is enabled via either the phone or the softswitch the Clr DND softbutton is not enabled
DND can be cleared from the softswitch - so this is purly a bug in the Phone UI
I have not tested other feature settings
<!-- options: 1/2/3/4/5/Disabled -->
<Call_Feature_Sync_Ext ua="na">1</Call_Feature_Sync_Ext>
<DND_Serv ua="na"> Yes</DND_Serv>
<Cfwd_All_Serv ua="na"> Yes</Cfwd_All_Serv>
PS Is there a list of new functionality in the 502/504 phones which actually works?
02-22-2010 03:50 AM
Dear Sir;
Two bugs are already open for this defect, one for CFWD and another for DND, CSCte57775 and CSCte57778 and are planned for resolution in the next maintenance release. Please stay tuned.
Regards
Alberto
04-09-2010 08:33 AM
This does not appear to be fixed in 7.4.4
with DND onI get the DND Balloon but softbuttons -
I only have Gpickup, dir , cfwd (sever version) and redail showing
not "Clr DND" you get on the 525
04-10-2010 10:56 AM
Dear Sir;
Do you mean that when DND is activated in the network you see "-DND" plus the "Do Not Disturb" message? This is the intended behavior on the phone (the softkey name is different as there is less space, so instead Clr DND (SPA525G) the phone shows -DND.
Please let me know
Regards
Alberto
04-10-2010 11:42 PM
Hi,
when DND is activated in the network you dont see "-DND" only the "Do Not Disturb" message
so there is no way to then turn off DND via a phone softkey
Stuart
04-12-2010 01:56 AM
Also confirmed same problem on 502 as 504
04-12-2010 02:37 AM
Dear Sir;
I'm escalating this to engineering right away. Another question I have is...what happens when you press again the DND key (when DND is available on the network). Would like to make sure whethere this is a GUI issue (showing the "-") or a full feature issue.
Regards and please stay tuned for a resolution;
Alberto
04-12-2010 03:20 AM
DND works cocrrectly - all Subscribe / notify messages flow correctly
so problem is as simple as -dnd is not displayed
see also
Hold Bug - Softbutton "Resume" does not appear on SPA502/4G (7.4.4) when call on hold
04-19-2010 07:01 AM
Hi
do we have an ETA for these?
04-27-2010 08:20 AM
What is the bug number for this ?
Accoring to to Cisco Bug database there are no bugs outstanding for "Cisco Small Business Pro SPA 500 Series IP Phones"
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