Cisco WCS service stops abruptly

Unanswered Question
Feb 19th, 2010

We have WCS installed on a windows server and lately have noticed that WCS service stops all of a sudden without any intervention and needs a manual restart thereafter.


Is it common or a bug that's causing it or hw can it be addressed ?


thanks:}

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Lucien Avramov Sun, 02/21/2010 - 11:24

This can be quite complex to troubleshoot. Usually this is an Apache crash of the webserver.

At first I recommend that you make sure you have the appropriate hardware and memory ressources on your server as per the release notes:

http://www.cisco.com/en/US/products/ps6305/prod_release_notes_list.html


Then, it's important to find out what other applications are running on your server and, if you are in a vmware environment, make sure you have the appropriate ressources for your ESX host.


You can post your logs.zip from WCS and I can check what I can find in there.

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