SPA942 PhoneInRecoveryMode after trying to update to firmware 5.2.5

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Feb 21st, 2010
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Just got a new SPA-942 yesterday, which comes with firmware 5.1.15 (suprise. consider the phone is manfactured on 09/2009). the firmware 5.2.5 upgrade process brought the phone to PhoneInRecoveryMode.

I tried  rec-SPA942-5-2-8.exe and  rec-SPA942-6-1-3a.exe from this forum, the device does respond with blink buttons when the recover program is running. but the program didn't bring the phone out of the recovery mode after  finished. The phone reboots then still in RecoveryMode.

Please help!

Is there a rec-SPA942-5-1-15.exe or SPA942-5-2-5.exe I can try?

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Alberto Montilla Mon, 02/22/2010 - 03:36
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  • Cisco Employee,

Dear Sir;

I replied on another discussion you opened.


mbscomputers Fri, 08/06/2010 - 13:30
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Can you please reference the other discussion you replied to.
I have a client with two SPA942 in similar condition.

Best Regards,

Kulraj Gurm


ghanibhutto Mon, 10/17/2011 - 03:57
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Dear sir

SPA962 in SOS Recovery Mode

problem with Linksys SPA942, it is in recovery mode, when i started to recovery with

recovery utility message appeared that SPA not found or Divece not found. what should i do now?


A.Ghani Bhutto,

SMBBMU, Larkana.


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