Log on failed to Cisco PCA using Unity Connection 7

Unanswered Question
Feb 21st, 2010
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Hi All,

I Installed Unity Connection 7.0.2 and it works fine. My problem with Cisco PCA access.

I am not able to access the PCA. I am using this link:


I am using my username and password, I used my password for TUI and  AD ( the Unity integrated with AD).

My username added to the COS with the following:

  • Allow Users to Access Voice Mail Using an IMAP Client
  • Allow Users to Use the Cisco Unity Inbox
  • Allow Access to Advanced Features
  • Allow Users to Use the Cisco Unity Assistant
  • Allow Users to Use Unified Client to Access Voice Mail

If I tried to access the following message appear:

Log on failed - Invalid User ID or Password

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Overall Rating: 5 (1 ratings)
JustForVoice_2 Mon, 02/22/2010 - 13:20
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Thank you too much Rob,

But I am not able to find the answer for my case.

What I understod from the post is:

for using LDAP authentication for ciscopca, we will have to import users

from LDAP integration.

For me I do not care ( I just need to login, whether I used CUCM passwords , AD or Local I jsut need to login in any method )

but the actual scenrio is both CUCM nad CUC are integrated with LDAP and I IMPORT USERS FROM LDAP. I belive that I have problem with authintication throw LDAP ( I am not sure)

Is there any way to login using Local Passwords I do not need LDAP.

and what I should tupe to login shall I add the domain to username or no? In unity there is a feiled to enter the domain, what about Connection??

JustForVoice_2 Thu, 02/25/2010 - 02:43
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I tried to add user on the same server with out importing from AD. and the same problem

any body can tell me what is the username and password that I should use ?

Rob Huffman Thu, 02/25/2010 - 05:41
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Hey JFV,

Sorry that I missed your reply earlier

The username should be the alias as set up in Unity Connection and

the password is what is set as the Web administration password for the user.

Hope this helps!



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