I just set up a new line group with the corresponding hunt group and hunt pilot and added the single members to it.
Now two of the members use a CTI device which lets their cellphone ring parallely to their IP phone after two ring tones.
But unfortunately I ran into the following issues:
1. Members with a CTI device aren't considered when the pilot is called. All members receive the (broadcast) call except the ones with the CTI device. When deleting the device the members receive the calls, too.
2. Adding a CTI device to my line group members resulty in an error message which says that CTI devices are not compatible with line groups. This is too bad, since the the line group members must be able to both receive the calls over the pilot and parallely on their cellphone after two ringtones.
Is there any way to realize this ?
Used callmanager release: 4.3
Used IP-phones: Cisco IP Phone 7961
Thanks in advance,