I have a customer running call manager express 7.1. They have 2 7945 phones. both of them have 2 lines on them and are working properly.
However, when you look at that phone via the GUI you only see 1 line on the systems. in the IOS configuration you see both buttons but not in the GUI
Any idea what might cause this?
I tried under administration to Update System info, thinking it just needed to be resynced but that did not help.
If i look at other phones they have on the system (IP Communicators) all the lines for that phone show up in the gui.
thanks for any insight