Outbound Dialer & CRM

Answered Question
Feb 24th, 2010
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In outbound dialer can we use DB/Database or CRM  to import contacts for dialing instead of uploading numbers in import file ?

Correct Answer by arifsultanal about 7 years 4 months ago

Hi


One thing you can do from your CRM Side that is , your CRM will through file at your FTP site( from where outbound dialer import files  ). You dont need to upload numbers manually.


you have to make  a schedule at CRM and make some programming to through those particular numbers at your FTP with currect  out bound import format. Import rule will import those number at dialer.



I thik it will work.


Best Regards

Sultan Al Arif

+8801610005883

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Correct Answer
arifsultanal Wed, 02/24/2010 - 03:44
User Badges:

Hi


One thing you can do from your CRM Side that is , your CRM will through file at your FTP site( from where outbound dialer import files  ). You dont need to upload numbers manually.


you have to make  a schedule at CRM and make some programming to through those particular numbers at your FTP with currect  out bound import format. Import rule will import those number at dialer.



I thik it will work.


Best Regards

Sultan Al Arif

+8801610005883

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