Number of UCCE Agent licenses

Unanswered Question
Feb 24th, 2010

Hello!

I know how the number of agents licenses that I have, but I need to know how to find that information in the AW.  I can find the number of licensed IVR ports in IPIVR and I assume that there is a way that I can find the number of licensed Agents in AW. Please help.

Thanks,

MB

I have this problem too.
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jasonprescott Wed, 02/24/2010 - 09:49

Are you using CAD or CTIOS?  to find the number of agents licensed for CAD you need to run licenceadmin.exe from the bin directory.  FOR CTIOS, there is not a hard licence, so you would have to go back through your original order to determine the number of agents that you are licensed for.

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