How can I change the From name in an Invite Outbound Call

enernet83 · ‎02-24-2010

Hi,

Here's my little problem, when I make an outbound call the station name appears on the caller-id of the remote phone.

See INVITE below.

INVITE sip:5141234567@123.123.123.123:5060 SIP/2.0
Via: SIP/2.0/UDP 172.22.20.50:5060;branch=z9hG4bK7F0196F
From: "Telephone User1" <sip:5147654321@172.22.20.50>;tag=10C1D498-2309
To: <sip:51412345467@123.123.123.123>

Telephone User1 should be translated to Company Name

I tried the following commands (see parts of show run)

!
voice service voip
dtmf-interworking rtp-nte
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
sip
registrar server expires max 3600 min 3600
outbound-proxy ipv4:123.123.123.123:5060
no update-callerid
sip-profiles 1010
!
voice class codec 1
codec preference 1 g711ulaw
!
voice class sip-profiles 1010
request INVITE sip-header From modify "COMPANY NAME" "1"

I'm kinda lost with all this. What should I do exactly?

Thank you.

Maulik Shah · ‎02-25-2010

Below is how you would do this:

UC520#conf t
Enter configuration commands, one per line. End with CNTL/Z.
UC520(config)#sip-ua
UC520(config-sip-ua)#calling-info pstn-to-sip from name set

enernet83 · ‎03-04-2010

Thanks Maulik, It works great.

Perhaps, What if I want 2 different names for 2 DID,

Ex Calls with DID 514-222-3333 Name = Name1

DID 514-555-8888 Name = Name2

Thanks,

Maulik Shah · ‎03-04-2010

The solution provided was for always sending a company name for all calls, cannot be per DID.

If you want per DID - it should be mapped to an extension and that extension name should be set to what you wish. Not sure if that is what you want to do here.

enernet83 · ‎03-04-2010

Thanks for your response,

It's not exactly what I want to do. Let's say there are 2 companies in the same room using the UC, I want per example ext 201, 202, and 203 to display CompanyA and 204,205,206 to dispaly CompanyB with their proper main DID. Is this where I need to use those sip profiles?

Thanks in advance.

Maulik Shah · ‎04-30-2010

Apologies for the really late response on this - in this case you have 2 options:

1. Set the name under the ephone dn for each extension to be Company X:

ephone-dn 10 dual-line
number 201 no-reg primary
name JohnDoe CompanyA

and so on

2. Use SIP profiles which maybe more complicated as you need to match on the actual names configured on the ephone-dn for each user and replace that name with Company X. Examples of how to setup SIP profiles are at:

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps5640/products_configuration_example09186a0080982499.shtml

You will need to play around with this a bit to get exactly what you are looking for.

Shaun Bender · ‎07-28-2010

What solution did you use to resolve your issue, we are doing the "calling-info"---but of course that marks all outbound invites. If you did SIP profiles, how do you have yours configured?

Thanks