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Call Pickup group, one user in many call pickup

boubourse92
Level 1
Level 1

Hello,

I try to find a solution for put one user in many call pikup like this :

group one : user A,B,C and Z

group two : user D,E,F  and Z

if i create 3 callpickup :

group 1 : user A,B,C

group 2 : user D,E,F

group 3 : user Z

and link group1 with group3 , group 2 with group 3

i never seen notification in group3, but i can take the call with the sofkey Opickup

how  to see notification on the IPphone user Z if it's possible ?

thanks for your help

2 Replies 2

Aaron Harrison
VIP Alumni
VIP Alumni

Hi


As far as I'm aware the Pickup Notification feature only notifies within the pickup group... it doesn't notify users who can pickup via the oPickup feature.

Regards

Aaron    

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

thank for your answer

it's not good news

with many search , i find features like :

- auto call pickup in service parameters

- BLF call pikup

this fonctions can't send notifications to another groups ?

those are the two latest cartridge

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